About us

About Ice Bear

Ice Bear is the online equipment sales arm of Polarsphere Ltd and has over thirty years experience in supplying expeditions with the best tried and tested products. We have supplied teams and individuals who have travelled to Antarctica, Greenland, Arctic Canada, Russia, the Himalayas and the Sahara desert.

Customer Service

At Ice Bear, customer service comes first. We want all our customers to be more than happy with the products they purchase.  All the clothing and equipment products on our website has been chosen because we are confident that they will not let you down. No matter if you are going for a day out in the Peak District, or planning a crossing of the Greenland icecap, your clothing and equipment are your life support, so it needs to be right for the job.

We ship all orders on the day of purchase ( except Weekends and Bank Holidays) and confirmation emails are sent at the same time. All goods are sent by Royal Mail and are trackable.

Wesbite Security

Our web site is secured with a 256-bit digital certificate and continually monitored and maintained.  We conform fully with the payment industry PCI standards and use Barclays EPDQ and Paypal for credit card transactions, ensuring that all your credit card information is totally secure.

Ice Bear is a UK company based in the heart of the beautiful Peak District of Derbyshire.

If you need advice or further information about any of our products, just give us a call. We are always happy to chat.